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Delete Your Doughsense Account

Permanent Action

Account deletion is permanent and cannot be undone. All your data will be permanently removed.

How to Delete Your Account

Method 1: From the Doughsense App

  1. Open the Doughsense app on your iPhone or iPad
  2. Tap the Profile tab at the bottom
  3. Scroll down to Account Management
  4. Tap Delete Account
  5. Read the warning message
  6. Confirm by tapping Delete Account again
  7. Your account will be deleted immediately
  1. Sign in to Doughsense at doughsense.app
  2. Click your Profile tab
  3. Scroll to Account Management
  4. Click Delete Account
  5. Confirm deletion in the dialog
  6. Your account will be deleted immediately
  1. Open the Doughsense app on your Android device
  2. Tap the Profile tab
  3. Scroll to Account Management
  4. Tap Delete Account
  5. Confirm deletion
  6. Your account will be deleted immediately

Method 2: Email Request

If you cannot access the app, you can request account deletion via email:

Email: support@doughsense.app
Subject: Account Deletion Request
Include:

  • The email address associated with your account
  • A statement confirming you want to delete your account

We will process your request within 72 hours and send confirmation when complete.

What Gets Deleted

When you delete your Doughsense account, we permanently remove:

Personal Information

  • ✅ Email address
  • ✅ Name and profile information
  • ✅ Authentication credentials
  • ✅ Device identifiers

Financial Data

  • ✅ All accounts (bank, credit cards, investments, etc.)
  • ✅ Transaction history
  • ✅ Budget configurations
  • ✅ Financial goals and plans
  • ✅ Net worth tracking data
  • ✅ Cash flow projections
  • ✅ Custom categories and tags

App Data

  • ✅ App preferences and settings
  • ✅ Subscription information
  • ✅ Usage analytics linked to your account
  • ✅ Export history

Data Retention Policy

Data Type Retention Period Reason
Account data Deleted immediately User request
Backup data Removed within 30 days System synchronisation
Subscription records 90 days after deletion Billing compliance
Anonymised analytics May be retained Product improvement
Legal records As required by law Legal compliance

Important Considerations

Before You Delete

  • Export your data: Use the export feature to download your financial data
  • Cancel subscriptions: Active subscriptions will be cancelled
  • Save important information: Once deleted, we cannot recover your data

Subscription Cancellation

If you have an active subscription:

  • iOS: Subscription will be cancelled through Apple
  • Android: Subscription will be cancelled through Google Play
  • Web: Subscription will be cancelled through Stripe
  • You will retain access until the end of your current billing period

Account Recovery

  • Account deletion is permanent and irreversible
  • We cannot recover deleted accounts or data
  • You can create a new account with the same email address after deletion
  • A new account will start fresh with no previous data

Alternative: Pause Your Account

If you're unsure about permanent deletion, consider these alternatives:

  • Remove sensitive data: Delete specific accounts or transactions while keeping your account
  • Uninstall the app: Simply remove the app without deleting your account
  • Cancel subscription: Your subscription will be cancelled but your data is preserved. You can resubscribe anytime to regain access

See our Delete Specific Data guide for partial deletion options.

Need Help?

If you have questions or need assistance with account deletion:

  • Email: support@doughsense.app
  • Response time: Within 72 hours
  • Include: Your account email and specific concerns

Depending on your location, you may have additional rights under data protection laws:

  • GDPR (EU/UK): Right to erasure ("right to be forgotten")
  • CCPA (California): Right to delete personal information
  • Other regions: Local data protection laws may apply

We respect all applicable data protection regulations and will process your deletion request accordingly.